Frequently Asked Questions

Everything you need to know about using CardStorage on mobile and web, from adding cards to troubleshooting and support.

Getting Started & Sync

Yes. You can add, edit, and delete cards in guest mode. Data is stored locally on your device until you sign in.

Using Cards

Open the card from your list to display the barcode in full screen. For better scans, increase screen brightness and keep your phone parallel to the scanner.

Adding & Editing Cards

Use camera scan from the Add flow. In good lighting, barcodes and QR codes are recognized automatically.

Troubleshooting

Set your screen brightness to maximum, clean your display, zoom in on the barcode, and adjust distance to the scanner.

Web & Account

On web, you can manage your account, browse brands, create brand requests, and contact support. App usage remains optimized for mobile scanning workflows.